Delivery Information

We provide free delivery for all jewellery orders within mainland UK.

We are very happy to be delivering to the rest of Europe and the USA from January 2020, there is one flat rate of £13.50 which is payable at the time of ordering.

Unless otherwise stated in the product description, your jewellery will usually be delivered to the UK within 3-4 weeks from when we receive your captured prints back, this may be slightly extended during busy periods such as Christmas, Mothers Day and Fathers Day. If your order is likely to be delayed we will contact you to let you know. If you require your order for a specific date, please put this on your order.

Additional Postage Information...

  • We offer free postage on all jewellery products within mainland UK.
  • To ensure your jewellery order is delivered securely and safely and that it is not damaged during the postage process. We carry out the following prior to posting- Jewellery is carefully wrapped in tissue paper, placed securely within our gift box packaging and finally, enclosed within a bubble wrap envelope.
    •  For all UK fingerprint jewellery deliveries the 'signed for' service is used with the Post Office
    • Your item will require a signature upon delivery
    • Postage service used for jewellery is always priority 1st Class, signed for. Aiming to deliver your parcels the next working day – including Saturdays.
    • You will be sent a tracking number when your jewellery has despatched.
    • You can check online or on your mobile to see when your item is delivered

    Europe and the USA has a longer delivery time. The service we use is fully trackable and requires a signature upon delivery, for ultimate peace of mind.

    • Europe deliveries take approximately 3-5 working days from despatch
    • U.S.A deliveries take approximately 5-10 working days from despatch

    We deliver to:
    Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom

    Outside Europe:
    United States.

    All products are sold on a Delivery Duty unpaid basis, so please be aware that recipients outside the EU may have to pay import duty or other taxes or additional fees for processing import duties. We will not refund or reimburse those charges.

    Additional Europe and U.S.A service postage information...

      • For all jewellery deliveries the 'tracked and signed for' service is used for ultimate peace of mind.
      • Your item will require a signature upon delivery
      • You will be sent a tracking number and a website address to track your package, as soon as your jewellery has despatched.
      • You can check online or on your mobile to see where your item is enroute.